| How is the Dollar Unlimited plan different from the Free Phone Number plan? |
 |
Free Phone Number plan - Discontinued
- $0.00/month
- Included 3 Inbound Channels
- To keep the Number active under the Account, it had to receive a one minute(minimum) call every 90 days.
- Included only a few Rate Centers within the State of New York.
- Port Out Fee was $50.00 but this was reduced to $5.00 so Users can easily port the Number out if they do not wish to covert to the Dollar Unlimited plan.
- Limited to 2 Free Phone Numbers per Account
Dollar Unlimited Phone Number plan
- $1.00/month
- Includes 2 Inbound channels
- No minimum call requirement or 90 day cancellation
- Numbers in every major LATA/Rate Center in NY State and Parts of New Jersey, Massachusetts, Illinois.
- Port Out fee is $5.00
- No limits on Dollar Phone Number orders |
| RETURN TO TOP |
| What are my options if i no longer require a Phone Number from Callcentric but need 911 Service and Outbound Calling to US/Canada Numbers? |
|
For this use case, you may order any of our North America plans/World Select Residential plan. They all include 911 Service at no additional cost.
North America Basic: This plan will provide you with 120 Outbound minutes to place calls to US, Canada and Puerto Rico. After the first 120 minutes all Outbound calls to US/Canada will be charged on a per minute* basis. $1.95/month
North America 500: This plan will provide you with 500 outbound minutes to call US, Canada and Puerto Rico. After the first 500 minutes all Outbound calls to US/Canada will be charged on a per minute* basis. $6.95/month
North America 1000: This plan will provide you with 1000 outbound minutes to call US, Canada and Puerto Rico. After the first 500 minutes all Outbound calls to US/Canada will be charged on a per minute* basis. $12.95/month
North America Residential: This plan will provide you with UNLIMITED outbound calls to US, Canada and Puerto Rico. $19.95/month
--- Not Available for Office/Business Use
World Select Residential: This plan will provide you with UNLIMITED calling to OVER 35 countries and destinations around the globe. $29.95/month
--- Not Available for Office/Business Use
NYC Sales tax will ONLY apply if you live in New York. If you are outside of New York there is no other surcharges/taxes. You will simply pay the plan cost every month.
To learn more about how 911 is provisioned, please see the following FAQ. |
| RETURN TO TOP |
| Why has Callcentric made the decision to discontinue the Free Phone Number Calling Plan? |
|
The unfortunate fact of the matter is that our FREE Phone Number Plan was not just attractive to legitimate/valued customers, but that it also attracted large volumes of individuals who were looking to abuse the service or use it for nefarious purposes. Mediating against this type of abuse has it's own set of costs, both financially and in terms of manpower.
Further, over the past several years, changes in the Regulatory Landscape specific to CLECs and Carrier Access Billing; have significantly reduced (and almost eliminated) the amount of wholesale revenue carriers earn on traffic associated with the numbers they provide.
Due to these reasons, we have made the difficult decision to discontinue our Free Phone Number Plan. |
| RETURN TO TOP |
|
