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911 - Emergency Services
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Network Changes (2022)


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What are my options if i no longer require a Phone Number from Callcentric but need 911 Service and Outbound Calling to US/Canada Numbers?
For this use case, you may order any of our North America plans/World Select Residential plan. They all include 911 Service at no additional cost.

North America Basic: This plan will provide you with 120 Outbound minutes to place calls to US, Canada and Puerto Rico. After the first 120 minutes all Outbound calls to US/Canada will be charged on a per minute* basis. $1.95/month

North America 500: This plan will provide you with 500 outbound minutes to call US, Canada and Puerto Rico. After the first 500 minutes all Outbound calls to US/Canada will be charged on a per minute* basis. $6.95/month

North America 1000: This plan will provide you with 1000 outbound minutes to call US, Canada and Puerto Rico. After the first 500 minutes all Outbound calls to US/Canada will be charged on a per minute* basis. $12.95/month

North America Residential: This plan will provide you with UNLIMITED outbound calls to US, Canada and Puerto Rico. $19.95/month
--- Not Available for Office/Business Use

World Select Residential: This plan will provide you with UNLIMITED calling to OVER 35 countries and destinations around the globe. $29.95/month
--- Not Available for Office/Business Use

NYC Sales tax will ONLY apply if you live in New York. If you are outside of New York there is no other surcharges/taxes. You will simply pay the plan cost every month.

To learn more about how 911 is provisioned, please see the following FAQ.