|Do I need to activate an SMS Access Plan on my account in order to use SMS on my US/Canada DIDs?
|Yes. To send/receive SMS Messages on your DIDs you will first need to activate an SMS Access Plan on your account.|
|Does the monthly charge for the SMS Access Plans include any messages?
|No, our SMS Access Plans do not come included with any messages. Inbound/Outbound SMS Messages are billed in-line with the rates detailed above.|
|How long does it take for a DID to be SMS Enabled from the time I submit my request?
|Your numbers will be SMS Enabled and ready for use within 1-2 hours from the time you complete your order.|
|Do you currently support MMS?|
|Unfortunately we do not support MMS Messages at this time. However, adding MMS Support is on our "to do list", so Stay Tuned!|
|Can I receive inbound messages from Short Code Numbers on my SMS Enabled Numbers?|
|We provide "good faith" support for receiving Short Code Messages, however due to intangibles beyond our control we cannot guarantee reception of these messages.|
|Can I receive inbound messages from International Numbers?|
|At this time we can only provide "good faith" support on receiving messages from International Numbers. Sending messages to numbers outside of the US/Canada is not currently supported.|
|Where can I learn more?|
|To review our comprehensive FAQs for SMS, click here.|