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SMS - Functionality
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SMS - Message Center


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SMS - Message Center
Can I send/receive SMS Messages via the MyCallcentric Portal?
Which Phone Number will the receiver see on outbound messages?
Can I forward inbound SMS Messages received on my Callcentric Number(s) to my e-mail address(es) or cell phone via the SMS Message Center?
Can I export individual SMS Conversations from the SMS Message Center in the MyCallcentric Portal?
Can I view chat messages after disabling SMS on a Number?
Can I turn off Push-Notifications while using the Web Interface?
Does the Callcentric Phonebook work with the SMS Message Center?
Do you support Group Messages for SMS?
Do you support Inbound and Outbound messages to Short Codes?




Can I send/receive SMS Messages via the MyCallcentric Portal?
Yes. You can send/receive SMS Messages in real-time via our SMS Message Center. You can access the SMS Message Center here.
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Which Phone Number will the receiver see on outbound messages?
If you have multiple Phone Numbers enabled for SMS, the APP and the Web Interface will allow you to select the FROM Number before the conversation is initiated.
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Can I forward inbound SMS Messages received on my Callcentric Number(s) to my e-mail address(es) or cell phone via the SMS Message Center?
Yes. Through the SMS Message Center Interface you can configure your SMS Enabled numbers to forward inbound messages either to a third-party number (that is from the US/Canada) or to up to 3 unique e-mail addresses.

*At this time you cannot forward inbound messages to third-party numbers that are outside of the US/Canada.
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Can I export individual SMS Conversations from the SMS Message Center in the MyCallcentric Portal?
Yes. You can export individual SMS conversations in either the .csv or .txt file formats.
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Can I view chat messages after disabling SMS on a Number?
Yes, you can still access the conversations locally within the iPhone App as long as the chat entries are not deleted. You will also find partial logs via the Web Interface.

*Please note that you will not be able to continue conversations on the phone number until SMS is enabled again.
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Can I turn off Push-Notifications while using the Web Interface?
Unfortunately, this is NOT possible at this time. The App will continue to receive Notifications. We hope to bring Silent push in future updates.
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Does the Callcentric Phonebook work with the SMS Message Center?
Yes. You can use the Callcentric Phonebook in conjunction with the SMS Message Center.
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Do you support Group Messages for SMS?
This feature is NOT available at this time. You will not be able to Send a Group Text message nor Receive Text Messages from a Group.
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Do you support Inbound and Outbound messages to Short Codes?
No. We do NOT actively support this type of messaging. We hope to make this available in the near future.
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