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Online Account Management

Where can I send my numbers with call treatments?
You have the option of choosing the exact destination for your incoming calls with call treatments. This can range from a single location to multiple locations using simultaneous ringing or call hunting. For any rule to a single destination you have the following choices:

  • Voice mail: Send to voicemail
  • Fax: Send to fax
  • Calling Card: Send to the calling card feature
  • Error message: Send to a Callcentric error message stating that the user is unavailable
  • Busy tone: Send to a busy tone
  • Error message: Number disconnected: Send to a message stating that the number has been disconnected. This is different from the "user unavailable" error above in that this error states that the number which was dialed itself is disconnected
  • Send to my phone: Send to your currently reregistered SIP UA
  • Send to my extension: Send to one of the extensions on your account.
  • This number: Send to the SIP URI, Callcentric 1777 number or PSTN number (mobile or landline) of your choice

Note: All calls forwarded to a PSTN number (mobile/landline) are billed per minute as described here. Calls to other Callcentric subscribers or other SIP users are not billed.