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Caller ID and CNAM

Does Callcentric support inbound CNAM?
Yes, Callcentric does officially support CNAM for inbound calls.

NOTE: Inbound CNAM is delivered on an as is basis. We do not guarantee that the information received will be 100% accurate at all times. For better CNAM consistency on incoming calls please add these numbers to your phone book..

CNAM information including the callers' name (when available) will be presented on incoming calls. When the caller name is unavailable, the city and state will normally be listed. CNAM information is available for incoming calls that contain a Caller ID Number from the United States and Canada. CNAM information is presented in the following locations:

  • Inbound calls to your phone
  • In your Calls Received list on the My Callcentric Dashboard
  • In your Call History reports within My Callcentric
  • In your Voicemail messages box on the My Callcentric Dashboard; and in Voicemail email and text alerts
  • In your Fax received box on the My Callcentric dashboard; and in Fax email alerts.

CNAM is available to all Callcentric customers for any paid phone numbers on your account; including all of our North America phone number products:

  • Pay Per Minute
  • Dirt Cheap DID
  • Toll Free
  • Personal Unlimited
  • Office Unlimited
  • Service Provider Unlimited