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Products & Services

How do I add extra channels to my phone number (DID)
If you currently have a phone number (DID) product on your account, which is not a Personal Unlimited DID or Dirt Cheap DID product, then you can easily add extra incoming channels to your DID in order to accept more calls at once.

To order extra channels for your DID number please follow the instructions below:
  1. Login to your My Callcentric account

  2. Click on the Order products and services link in the bottom right side of the page

  3. Scroll down to the Additional Incoming Channels section and click on the Order Now button

  4. Select the number (DID) you wish to add extra channels to and then click Continue

  5. Click Checkout on the right side of the page, or click on the shopping cart icon on the top right of the page, and complete the ordering process
If you have any questions relating to the ordering process or need more help you may contact us for further assistance.