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Caller ID and CNAM
 

How do I verify my non Callcentric caller ID?
Verifying your non Callcentric caller ID is simple. You will need to follow the instructions below:
  1. Please place a call, with your caller ID unblocked, from each of the lines/numbers you would like to use as an outbound caller ID to 1-866-346-0222. You will hear an error message then hang up.

  2. Open a Trouble Ticket on your Callcentric account asking to get your number(s) verified.

    Include within the trouble ticket the numbers you would like added on your account, and the approximate date, time, and time zone you placed the verification calls to the Toll Free number listed above. Once we verify that we have received your calls for the listed numbers we will add those numbers as verified numbers on your account and update your ticket.
Once we have properly verified your numbers and updated you you can then begin using these caller IDs by
setting your desired caller ID in your preferences, or by
sending them out selectively. Currently you will not be able to select these caller IDs directly from your My Callcentric preferences; however we hope to introduce this ability in the future.


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