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F.A.Q. |
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| Setup |
| What ports do I need to use in my UA or firewall? |
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When configuring your user agent (UA) or firewall to work with Callcentric there are certain ports which need to be enabled to avoid quality and/or stability issues. Generally these ports are configured by default; however for users requiring the specific port numbers and protocols please use the information below:
NOTE: You can customize these ports however users who change the ports are generally doing this in advanced environments and will have access to the technical information required.
SIP Ports
Port = 5060
*Port range = 5060 - 5080
Protocol = UDP or UDP/TCP
Direction = Incoming and Outgoing
RTP Ports
The RTP port may vary by UA. If configuring a firewall you will want to configure a range which includes the default RTP port in your UA. A port range of 10 ports may work for most users.
If you will be placing multiple simultaneous calls then a larger range would be required. Users in this scenario will generally know their range requirements and should be able to implement this accordingly.
NOTE: If you are unsure of how many ports to allow then you may simply allow the range between 10000-65535 for RTP data from Callcentric.
Port = Depends on UA
*Port range = Generally a range of 10 ports should suffice
Protocol = UDP or UDP/TCP
Direction = Incoming and Outgoing
*This is for users who may require a port range for their firewall or router
If you still have further questions on this topic please contact us for further assistance. |
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