| When do I have to make these changes by? |
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Affected customers are required to complete the mandatory updates prior to 9/7/2022.
Our goal is to ensure the process is as smooth as possible. Customers have been provided 3+ months of advance notice and have been sent multiple advisory notifications, to ensure that anyone who is affected has plenty of time to complete the required actions.
Affected customers who do not apply the required updates prior to 9/7/2022, will lose the ability to place/receive calls (this includes both standard and emergency/911 calls).
Our Customer Support Team is available every day of the week. If you're unsure if these changes will affect your services or if you need any assistance, please open a support ticket |
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