| Do I need to update my devices configuration and/or firewall rules? |
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The large majority of customers (approx 96%) will not need to do anything to ensure uninterrupted service. The required upgrades specifically applies to:
- Customers with a firewall that only allows access to specific Callcentric IP addresses
- IP PBX users (Asterisk, FreePBX, etc) with configurations that explicitly define our VoIP Servers
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