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F.A.Q. |
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| Network Changes (2022) |
| Why is Callcentric making these changes? |
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Our new infrastructure operates in multiple geographically diverse data centers and was designed to enhance reliability/redundancy. The changes we're requiring are because we've deployed new IP Address Ranges to support your devices.
Due to the nature of our recent upgrades, some customers will be required to make changes to their device and/or firewall to ensure uninterrupted service.
We’ve been operating our existing infrastructure and the Callcentric service (with many invisible changes in the background) for the last 17+ years. These are the first network changes in our company's history that require some customers to modify their configurations. |
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