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F.A.Q. |
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| SMS - Billing & Reporting |
| How do I enable SMS on my US/Canada/Toll-Free DIDs? |
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SMS can be enabled on your US/Canada Numbers either through our website or directly via our iPhone App. Please note that YOU NEED TO HAVE AN ACTIVE SMS ACCESS PLAN ON YOUR ACCOUNT in order to enable SMS on your number(s).
Below is a summary detailing some of the ways you can Enable SMS on your numbers:
Callcentric Website: Click the "Activate SMS" link that is located next to your eligible number(s) on the Dashboard Page, Product Summary Page, or within the SMS Message Center.
Callcentric SMS App(iOS/Android): You can Enable SMS on a Phone Number by going to Settings -> SMS Numbers
IMPORTANT: Please note the SMS Enablement Process needs to FULLY COMPLETE before you will be able to send/receive SMS Messages on your number(s). As such, we recommend waiting a full hour from the time you submit your enablement requests prior to attempting to send/receive messages on your number(s). |
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