F.A.Q.
911 - Emergency Services
Billing
Caller ID and CNAM
Compatibility
Conference Room
Extensions (Sub-Accounts)
Faxing
Features
Free Phone Number
General
IVR - Automated Attendant
Local Number Portability
Online Account Management
PayPal
Phone Numbers
Products & Services
Rate Plans
Security
Setup
Signup & Login
Spam Call Filter
Telemarketer Block
Terms and Conditions
Toll Free Number Portability
Troubleshooting
Voicemail
SMS - Functionality
SMS - Mobile App
SMS - Billing & Reporting
SMS - Message Center


SEARCH THE FAQ
Search:
SMS - Functionality

How do I enable SMS on my US/Canada/Toll-Free Numbers?
SMS can be enabled on your US/Canada/Toll-Free Numbers either through our website or directly via our iOS/Android App. Please note that YOU NEED TO HAVE AN ACTIVE SMS ACCESS PLAN ON YOUR ACCOUNT in order to enable SMS on your number(s).

Below is a summary detailing some of the ways you can Enable SMS on your numbers:

Callcentric Website: Click the "Activate SMS" link that is located next to your eligible number(s) on the Dashboard Page, Product Summary Page, or within the SMS Message Center.

Callcentric SMS App(iOS/Android): You can Enable SMS on a Phone Number by going to Settings -> SMS Numbers

IMPORTANT: Please note the SMS Enablement Process needs to FULLY COMPLETE before you will be able to send/receive SMS Messages on your number(s). As such, we recommend waiting 1-2 hrs for standard numbers and 12-24 hrs for toll-free numbers prior to attempting to send/receive messages.