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Features

When I call someone, will they see my name on their caller ID?
Yes, Callcentric does provide "good faith" support for Outbound CNAM (Caller ID Name) at no additional charge. When you open an account with inbound services and/or use our CNAM Update Tool (via the My Callcentric Portal), we will submit your CNAM information to the appropriate third-party Caller ID Record Databases (LIDB, etc).

We submit customer update requests daily via an automated process and generally speaking once your update is submitted, there typically is a lead time of 3-4 weeks +/- before you will see results on your outbound calls (as other providers will need to update their records).

You may also configure CNAM on a per number/DID basis using the CNAM Update Tool..