| When I call someone, will they see my name on their caller ID? |
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Yes, Callcentric does provide "good faith" support for Outbound CNAM (Caller ID Name) at no additional charge. When you open an account with inbound services and/or use our CNAM Update Tool (via the My Callcentric Portal), we will submit your CNAM information to the appropriate third-party Caller ID Record Databases (LIDB, etc).
We submit customer update requests daily via an automated process and generally speaking once your update is submitted, there typically is a lead time of 3-4 weeks +/- before you will see results on your outbound calls (as other providers will need to update their records).
You may also configure CNAM on a per number/DID basis using the CNAM Update Tool.. |
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