F.A.Q.
911 - Emergency Services
Billing
Caller ID and CNAM
Compatibility
Conference Room
Extensions (Sub-Accounts)
Faxing
Features
Free Phone Number
General
IVR - Automated Attendant
Local Number Portability
Online Account Management
PayPal
Phone Numbers
Products & Services
Rate Plans
Security
Setup
Signup & Login
Spam Call Filter
Telemarketer Block
Terms and Conditions
Toll Free Number Portability
Troubleshooting
Voicemail
SMS - Functionality
SMS - Mobile App
SMS - Billing & Reporting
SMS - Message Center
Network Changes (2022)


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Features

What are the Phone Shortcut Codes for activating and deactivating specific features?
*123 - Voicemail: Dialing *123 from your Callcentric phone will connect you to your voice mailbox and allow you to listen to messages and setup or change the configuration of your voice mailbox.

*66 - Redial: Dialing *66 on your Callcentric phone will redial the last person that you called.

*67 - Caller ID Blocking per call: By dialing *67 plus the number you wish to call; your caller ID will be blocked on the current outbound call. When you make your next call, your phone number will be displayed on phones with Caller ID unless you use *67 again.

*69 - Call Return: Call return will call back the last call you received, whether you answered it or not. Call return is useful for returning calls that you just missed. Call return also works if you have Call Waiting, and hear a second call, but don't want to interrupt your conversation.

*70 - Call Waiting Disable per call: By dialing *70 plus the number you wish to call; your call waiting will be disabled for the current call. Other callers to your number will be sent to your voicemail (if you have voicemail service), or will receive a busy signal. Once you have hung up the call, call waiting will be re-enabled.

*72 - Activate Call Treatments: Activating call treatments will apply all call treatment rules you have created to incoming calls. For more information on call treatments please visit the call treatment page.

*73 - Disable Call Treatments: Disabling call treatments will turn off all call treatment rules you have created. For more information on call treatments please visit the call treatment page.

*75xx - Speed dial 100: To use the speed dial service you must first setup your phonebook on the My Callcentric page. Each entry into the phone book will receive its own code which ranges between *7500 through *7599 giving you 100 speed dial numbers. To dial one of your phone book entries just dial *75 and the two digit index number for that entry. Your call will immediately be placed to your speed dial entry.

*78 - Activate Do not Disturb - to voicemail: Activating do not disturb to voicemail will force all calls to your number(s) to voicemail; your phone will not ring when someone calls your number(s). Once activated by dialing *78, do not disturb is set indefinitely until you disable it.

*79 - Disable Do not Disturb: Disabling do not disturb will return your phone to normal operation, and all calls to ring your phone. Once do not disturb has been disabled it will remain disabled indefinitely unless you turn do not disturb on again.

*80 - Activate Do not Disturb - to error message: Activating do not disturb to an error message will force all calls to your number(s) to an error message which notifies the caller that you are currently unavailable; your phone will not ring when someone calls your number(s). Once activated by dialing *80, do not disturb is set indefinitely until you disable it.

*82 - Caller ID Delivery per call: If you have set caller ID to always be blocked on all outbound calls on the My Callcentric page, you can dial *82 plus the number you wish to call and caller ID will be transmitted for the current outbound call. When you make your next call, your phone number will not be displayed on phones with Caller ID unless you use *82 again.

*77 - Activate Anonymous Call Rejection - to voicemail: Activating anonymous call rejection to voicemail will force calls to your number(s) with "Anonymous" Caller ID to voicemail; your phone will not ring when someone with "Anonymous" Caller ID calls your number(s). Once activated by dialing *77, anonymous call rejection is set indefinitely until you disable it.

*97 - Activate Anonymous Call Rejection - to error message: Activating anonymous call rejection to an error message will force calls to your number(s) with "Anonymous" Caller ID to an error message saying you do not accept calls from people with their Caller ID set to "Anonymous"; your phone will not ring when someone with "Anonymous" Caller ID calls your number(s). Once activated by dialing *97, anonymous call rejection is set indefinitely until you disable it.

*87 - Disable Anonymous Call Rejection: Disabling anonymous call rejection will return your phone to normal operation, and all calls, even calls from people with "Anonymous" Caller ID to ring your phone. Once anonymous call rejection has been disabled it will remain disabled indefinitely unless you turn anonymous call rejection on again.