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Telemarketer Block

The Telemarketer Block Feature is currently "greyed out" in the My Callcentric Portal, how do I activate it?
If you see that the Telemarketer feature is grayed out and disabled then please check to see that you are not setting up your Call treatments with a Redirect call to: destination as one of the following:

  • Voice mail
  • Calling card
  • Error message
  • Busy Tone
  • Error message: Number disconnected

If using any other Redirect call to: destination you will be able to configure the telemarketer block. This is because the destinations listed above are ultimate end points that do not require human interaction.

If you still have further questions on this topic please contact us for further assistance.