| Is DTMF Key-Prompt Routing supported in conjunction with the "Announcement Audio" message? |
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No, "DTMF Key-Prompt Routing" to specific extensions/call flows/destinations IS NOT supported in conjunction with the "Announcement Audio" message.
IF you have configured a "Announcement Audio" message to be used in conjunction with "Menu Audio" message(s); callers can bypass the "Announcement Audio" message and go directly to the "Menu Audio" menu options by pressing any key on their phone. |
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