Welcome.
My account  Sign Up
0
Username: Password:
Forgot your Username or Password?
F.A.Q.
911 - Emergency Services
Billing
Caller ID and CNAM
Compatibility
Conference Room
Extensions (Sub-Accounts)
Faxing
Features
Free Phone Number
General
iNum
IVR - Automated Attendant
Local Number Portability
Online Account Management
PayPal
Phone Numbers
Products & Services
Rate Plans
Security
Setup
Signup & Login
Spam Call Filter
Telemarketer Block
Terms and Conditions
Toll Free Number Portability
Troubleshooting
Voicemail
SMS - Functionality
SMS - iPhone App
SMS - Billing & Reporting
SMS - Message Center


SEARCH THE FAQ
Search:
IVR - Automated Attendant

I am configuring an IVR, what is the "Last Route" setting for?
This is the last destination in your IVR Call Flow. When the "Last Route" is configured, IF an incoming call is unable to connect (to an extension, voicemail, etc); THEN by default the call will be routed in accordance with your "Last Route" setting.

If the "Last Route" setting IS NOT configured, incoming calls which are unable to connect (to an extension, voicemail, etc) will be disconnected.