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IVR - Automated Attendant

How do I configure the Announcement Audio on my IVR?
"Announcement Audio" is SOLELY for playing NON-INTERACTIVE greetings and/or specific messages to callers to your IVR or a specific extension. Please note that "DTMF Key-Prompt Routing" IS NOT supported in conjunction with the "Announcement Audio" message.

The "Announcement Audio" message can be used in the following two ways:

1) The "Announcement Audio" message can be used in conjunction with the "Menu Audio" message to greet incoming callers to your IVR and route their calls accordingly. IF used in conjunction with the "Menu Audio" message; callers can bypass the "Announcement Audio" message and go directly to the "Menu Audio" menu options by pressing any key on their phone.

2) The "Announcement Audio" message can be used as a stand-alone recoding to provide incoming callers (to a specific extension) with a specific message/announcement prior to their calls either being sent to the "Last Route" setting (if configured) or disconnected.

IMPORTANT NOTE: The Announcement Audio Files will play sequentially in the order that you list them within the IVR Configuration Interface of the My Callcentric Portal. The file listed on the top will play first and all of the remaining files will play in the order they are listed until ALL of the files have been played once.