Welcome.
My account  Sign Up
0
Username: Password:
Forgot your Username or Password?
F.A.Q.
911 - Emergency Services
Billing
Caller ID and CNAM
Compatibility
Conference Room
Extensions (Sub-Accounts)
Faxing
Features
Free Phone Number
General
iNum
IVR - Automated Attendant
Local Number Portability
Online Account Management
PayPal
Phone Numbers
Products & Services
Rate Plans
Security
Setup
Signup & Login
Spam Call Filter
Telemarketer Block
Terms and Conditions
Toll Free Number Portability
Troubleshooting
Voicemail
SMS - Functionality
SMS - iPhone App
SMS - Billing & Reporting
SMS - Message Center


SEARCH THE FAQ
Search:
IVR - Automated Attendant

I received the follow error when trying to upload custom audio files to my IVR: "We're sorry the ability to upload Custom Audio Files is ONLY available for accounts with PAID Services". What services are considered to be PAID Services?
PAID SERVICES are defined as any of our services that either have a Monthly Recurring Charge or require monetary funding. The following products are all considered to be PAID SERVICES:

Inbound Products- Pay-Per Minute DIDs, Dirt Cheap DIDs, Personal Unlimited DIDs, Office Unlimited DIDs, Toll-Free DIDs, International Unlimited DIDs, Service Provider Unlimited DIDs

Outbound Products- Pay-Per Call, North America 500, North America 1000, North America Residential, World Select Residential

Emergency Services- 911/E911