| Can I dial-in by phone to record my own custom audio prompts for the IVR Feature? |
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No. If you would like to use your own custom audio prompts with the IVR Feature, you will need to upload the prompts via the IVR Interface within the My Callcentric Account Portal.
For custom audio prompts we currently support both the ".wav" and ".mp3" audio file formats; for files up to 1024kb (1.0 mb) in size. |
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