| What audio file formats are supported for upload with the IVR Feature? |
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Both the ".wav" and ".mp3" formats are supported for files up to 1MB in size.
**IMPORTANT- Please note that the ability to upload custom audio files is ONLY ENABLED FOR ACCOUNTS WITH PAID SERVICES. If you do not have any paid services on your account, you can ONLY use the "default" recordings that we have provided. |
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