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Terms and Conditions

Why am I required by Callcentric's TOS to configure my Toll-Free Number(s) to successfully complete calls?
Our underlying carriers have restrictions pertaining to Toll-Free Origination Traffic (specifically in relation to attempted calls that do not complete and/or short duration calls (less than 1 minute) which when violated can ultimately result in large surcharges and penalties that we pay on the provider side.

To minimize the potential of these surcharges/penalties from being applied which could ultimately result in price increases for all customers; we require that customers using our service for Toll-Free Origination comply with our "Toll-Free Acceptable Use Policy".

Our "Toll-Free Acceptable Use Policy" is defined in section "5-F" of our Terms of Service which can be reviewed at anytime from the following page of our website: http://www.callcentric.com/terms/.