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Extensions (Sub-Accounts)

How do I add an extension/sub-account to my Callcentric account?
To add an extension to your account:
  1. Login to your My Callcentric account

  2. Click on the EXTENSIONS link in the navigation menu

  3. Click the Add new extension link

  4. Select the extension number you would like to assign and fill in the details and options for the extension.

  5. Additionally you may enable extra security features using the Allow calls to the following areas: and Allow device registration only from specified IP Addresses: preferences. NOTE: Please click on the help icon next to the IP Whitelisting option in order to get a full explanation of this feature

  6. Once you're done click the Save button to save your new extension.
All that's left to do at this point is to configure your UA with your new extensions using the extension username and the password you created:

Username = 1777MYCCIDEXT (i.e 1777555500100)
Password = Extension password you just created.