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Voicemail

I have multiple extensions and multiple voice mailboxes on my Callcentric account. Can I copy my voicemail messages from one mailbox to another (on the same Callcentric account)?
Yes, we support the ability to "Copy" voicemail messages from one voice mailbox to another voice mailbox provided that BOTH voice mailboxes are provisioned to the SAME Callcentric account. Please note that when you "Copy" a voicemail message, copies of the message will be present on BOTH the voice mailbox copied to AND the voice mailbox copied from.

You can copy voicemail messages to other voice mailboxes on your account either via dial-in prompts or the My Callcentric Portal.

To copy voicemail messages via the My Callcentric Account Portal; please choose the voicemail message(s) that you would like to copy, click the "Copy Selected" link, and choose the specific voice mailbox(es) that you would like to copy your message to, and click the "copy button.