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F.A.Q. |
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| Voicemail |
| I have multiple extensions on my account and I would like to configure a unique voice mailbox to each; what is the difference between the Default (Extension 100), Local (Custom), and Global settings in regards to the voicemail feature? |
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For accounts with multiple extensions, you have the option to use one centralized voice mailbox for ALL of your extensions OR you can assign an individual voice mailbox to some/all off your extensions. Below is a summary of the available options:
Default Voicemail (Extension 100) - In choosing this setting, your extension will be configured to use the main voice mailbox (extension 100) on your account. Please note, if preferred you can configure as many extensions as needed to share the centralized voice mailbox on your account.
Local Voicemail (Global Settings) - In choosing this setting, a new voice mailbox will be created for this specific extension. This new voice mailbox will use the global settings/conditions which can be set for multiple voice mailboxes on your account.
You can adjust your account's Global Voicemail settings by following the "Voicemail" tab under the "Preferences" section of the My Callcentric Account Portal.
Local Voicemail (Custom Settings) - In choosing this setting, a new voice mailbox will be created for this specific extension and you will have the ability to configure this voice mailbox using settings/conditions which are specific to this extension. |
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