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Caller ID and CNAM

Can I configure outbound CNAM on a per number basis?
For customers who have multiple DIDs on a single account that would like to set specific CNAM Names on a per number basis, we have created a CNAM Update Tool which can be accessed when logged into the My Callcentric Portal.

To access the CNAM Update Tool:
  1. Login to your My Callcentric account

  2. Click on the PREFERENCES link in the navigation menu

  3. Click CNAM tab

  4. Now edit the CNAM values for your desired numbers

  5. Once you are done click Save for each number to save your changes
Be sure to use the help () icons to assit you with configuring your CNAM information.

Remember that CNAM updates can take at least 3 weeks to complete. For more information on how CNAM works please read the information here.