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F.A.Q. |
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| Caller ID and CNAM |
| Can I configure outbound CNAM on a per number basis? |
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For customers who have multiple DIDs on a single account that would like to set specific CNAM Names on a per number basis, we have created a CNAM Update Tool which can be accessed when logged into the My Callcentric Portal.
To access the CNAM Update Tool:
- Login to your My Callcentric account
- Click on the PREFERENCES link in the navigation menu
- Click CNAM tab
- Now edit the CNAM values for your desired numbers
- Once you are done click Save for each number to save your changes
Be sure to use the help ( ) icons to assit you with configuring your CNAM information.
Remember that CNAM updates can take at least 3 weeks to complete. For more information on how CNAM works please read the information here. |
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