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Caller ID and CNAM

Does Callcentric automatically update my outbound CNAM when I sign up for inbound services?
Yes, when you sign-up for inbound service with Callcentric, your Caller ID information is automatically Uploaded to the appropriate third party Caller ID record databases (LIDB, etc). This information is parsed from the contact information that you placed on file for your account.

The information used to update the CNAM for your inbound services is obtained from the Company Name or First/Last Name Fields on your account, using the following hierarchy:
  1. Company Name
  2. First/Last Name
For more information on how CNAM works please read the information here.