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Caller ID and CNAM

Can I use a custom Caller ID or name for extensions on my account?
Yes you can. When placing calls between active extensions, the Internal Name you specify in the Internal Calling Ext. Name: field for each extension will appear on the receiving extension's phone.

The name you enter:
  1. Can be up to 30 total characters
  2. Can contain only alphanumeric characters: Aa-Zz, 0-9, spaces, periods, underscores (_) and hyphens (-)
  3. Will only be delivered to other extensions on your account
  4. Will not be delivered to calls to the PSTN or other Callcentric accounts
Please keep in mind that some phones/devices may have internal limitations which may prevent a 15+ character name from fully displaying.

The Internal Calling Ext. Name can also be used for account management purposes in order to easily identify the exact use of a specific extension; as this friendly name will show on the various account management pages within the My Callcentric Portal.

If you do not enter an internal name for your Extension, than your internal calls will display on the receiving end in the following format: Extension 1XX

NOTE: This will not affect any calls to the PSTN and only the Caller ID to send: value for this extension will be delivered for calls outside of the Callcentric network.