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Faxing

How can I disable the fax error messages?
You can easily disable the fax error messages that are received when you get a failed fax. To do this login to your My Callcentric account and:
  1. Click Preferences
  2. Click Fax
  3. Set Disable e-mail error notifications: to Yes
  4. Click Save to save your preferences
Once you have disabled the error messaging feature, you will no longer receive fax error messages.

NOTE: A fax error message is normal due to the inherent nature of faxes. We provide the ability to receive error messages in case you need to request a retry from the sender on a failed fax. If you are consistently unable to receive faxes from a specific number please let us know by opening a trouble ticket on your account.