internet phone service

New Features/Promos (5)

Welcome.
My account Sign Up

MAKE CALLS

RECEIVE CALLS

SMS

ALL SERVICES

Home > Support > F.A.Q.

F.A.Q.

911 - Emergency Services

Billing

Caller ID and CNAM

Compatibility

Conference Room

Extensions (Sub-Accounts)

IVR - Automated Attendant

Local Number Portability

Online Account Management

Toll Free Number Portability

SMS - Billing & Reporting

SMS - Message Center

Billing

Why am I being billed for toll free calls?

All calls placed to toll free numbers will be billed at $0.0088/min under the Pay Per Call.

If you are using any of the following:

North America Basic
North America 500
North America 1000
North America Residential
World Select Residential

You will not be billed for these calls as they are included for free in the above plans. No Minutes will be deducted if you are using North America Basic, North America 500 or North America 1000.

If you have any further questions regarding this policy you may contact us for further assistance.