Welcome.
My account  Sign Up
0
Username: Password:
Forgot your Username or Password?
F.A.Q.
911 - Emergency Services
Billing
Caller ID and CNAM
Compatibility
Conference Room
Extensions (Sub-Accounts)
Faxing
Features
Free Phone Number
General
IVR - Automated Attendant
Local Number Portability
Online Account Management
PayPal
Phone Numbers
Products & Services
Rate Plans
Security
Setup
Signup & Login
Spam Call Filter
Telemarketer Block
Terms and Conditions
Toll Free Number Portability
Troubleshooting
Voicemail
SMS - Functionality
SMS - iPhone App
SMS - Billing & Reporting
SMS - Message Center


SEARCH THE FAQ
Search:
Billing

Most of Callcentric's rates are listed as fractions of a cent, but my balance is listed in whole cents. How does this work?
Most rates at Callcentric are listed in 100th's of a cent; for example $0.0562. Your balance as displayed when you login is listed in whole cents, for example: $5.24. When you make a call to a destination which rate is listed as fractions of a cent - that is the actual cost. Our billing system actually keeps your balance with 100th's of a cent. So while your balance would show $5.24 it might actually be $5.2431.

In short, Callcentric does actually charge the rates that are listed. Please remember that rates are excluding any applicable taxes.