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911 - Emergency Services

What is the 911 Cost Recovery Fee?
A setup fee of $1.50 and a monthly fee of $1.50 apply to each Callcentric account requiring 911 service. These fees are used to recover costs directly associated with developing, implementing and maintaining 911 service in compliance with FCC regulations in the US, and CRTC regulations in Canada.

Th $1.50 monthly fee is included in the costs for the following outgoing services:

North America Basic
North America 500
North America 1000
North America Residential
World Select Residential

If you added one of the above outgoing plans the 911 fee would be included in the monthly price for the selected outgoing plan.

The $1.50 fee is NOT included in the following services:

Pay Per Call outgoing service
Any incoming service

Under these products you WILL be billed for 911 separately, at $1.50/month plus a one time $1.50 setup fee, if you state that your are in the US or Canada.