F.A.Q.
911 - Emergency Services
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Caller ID and CNAM
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Extensions (Sub-Accounts)
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SMS - Functionality
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Network Changes (2022)


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Online Account Management

How do I edit an extension/sub-account on my Callcentric account?
To edit an extension to your account:
  1. Login to your My Callcentric account

  2. Click on the EXTENSIONS link in the navigation menu

  3. Click the Modify link for the extension you wish to edit

  4. Modify the features and settings for your chosen extension. NOTE: If enabling IP whitelisting, please click on the help icon next to the IP Whitelisting option in order to get a full explanation of this feature

  5. Once you're done click the Save button to save your changes.
All changes take effect immediately. Therefore if you changed the password please update your UA with the new password.