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F.A.Q. |
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| Online Account Management |
| How do I use the dates and times in a call treatment? |
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You can set the start and end date for your call treatment rule at any time in order to be able to control the exact timing of any specific rule. You may have rules which are only in effect for a few hours per day or for a few days per week as well as continuous rules which operate 7 days a week.
Start and End date: These dates allow you to determine the exact time and data a call treatment will be in effect for. You may choose the day before the End date in order to have the rule apply for seven days.
For example:
Start date: Sun 12:00AM
End date: Sat 11:59AM
Would allow you to have a call treatment which was in effect 7 days out of the week while:
Start date: Mon 8:00AM
End date: Mon 5:00PM
Would create a rule which only worked during business hours on Monday. You may add extra rules for each day of the week. |
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