Welcome.
My account  Sign Up
0
Username: Password:
Forgot your Username or Password?
F.A.Q.
911 - Emergency Services
Billing
Caller ID and CNAM
Compatibility
Conference Room
Extensions (Sub-Accounts)
Faxing
Features
General
IVR - Automated Attendant
Local Number Portability
Online Account Management
PayPal
Phone Numbers
Products & Services
Rate Plans
Security
Setup
Signup & Login
Spam Call Filter
Telemarketer Block
Terms and Conditions
Toll Free Number Portability
Troubleshooting
Voicemail


SEARCH THE FAQ
Search:
Online Account Management

With a call treatment how much control do I have for incoming calls?
With a call treatment you have control over the people calling you, the number they called as well as your current status on the Callcentric network. Specifically you may use the following to determine how to handle an incoming call:

  • Calls from specific callerIDs: You may choose to handle all incoming calls regardless of callerID, anonymous/private calls, numbers in your Callcentric phone book or specific callerIDs
  • Call to to a specific number on your account: Use this to manage calls to any single number on your account or all numbers on your account
  • Your status: You may be unregistered or on a call so send callers to your desired destination based on your status using this option

When using your phone book you may use the groups feature to have incoming calls directed to other locations based on a specific group of people. For example all family members may be delivered directly to your cellphone while all others may be delivered to voicemail.