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General

How can I cancel my Callcentric service / account?
To cancel services simply click the view details and modify your products here link on the main My Callcentric web page. Then just click the "Cancel this product link" next to each product you wish to cancel.

You may cancel your service at any time, except on 27th of the current month, through the end of the current month.

To request a refund, in-line with our Money Back Guarantee Policy, please contact us.

*Please be aware that it may be possible to reduce your balance with us by placing more calls outside of your rate plan, purchasing additional products and paying for them with your on-hand account balance, or selecting that your rate plans and features that have monthly re-occurring fees will be charged from your balance first, and then a credit card.