F.A.Q.
911 - Emergency Services
Billing
Caller ID and CNAM
Compatibility
Conference Room
Extensions (Sub-Accounts)
Faxing
Features
Free Phone Number
General
IVR - Automated Attendant
Local Number Portability
Online Account Management
PayPal
Phone Numbers
Products & Services
Rate Plans
Security
Setup
Signup & Login
Spam Call Filter
Telemarketer Block
Terms and Conditions
Toll Free Number Portability
Troubleshooting
Voicemail
SMS - Functionality
SMS - Mobile App
SMS - Billing & Reporting
SMS - Message Center
Network Changes (2022)


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General

What is SIP?
SIP stands for Session Initiation Protocol. This is the widely used non-proprietary protocol, or language, which our servers use to communicate with your software or hardware. SIP allows the user to initiate or receive calls using video, audio or simple text messaging.

SIP is not specific to Callcentric and many VoIP providers that actually use SIP allow for inter-connection with your Callcentric account to either place or receive direct calls at no extra cost.