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F.A.Q. |
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| General |
| How can I increase the spending or calling limitations on my account? |
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There are several places where spending and calling limitations are enforced on each Callcentric account including:
- Maximum number of simultaneous outbound calls that can be made.
- Maximum values for autorecharges both in dollars and the quantity of autorecharges allowed.
- Maximum values for the dollar amounts that can be spent when manually adding funds to your account.
These limitations are in place as security and fraud prevention mechanisms to protect each customers account as well as our entire customer base and our business.
If you plan on spending more than a few hundred dollars per month with Callcentric, or need to increase any of the spending or calling limitations on your account please open a trouble ticket
describing what limitations are affecting you and how you would like them changed, we will then work with you to increase the limitations on your account. Depending on your request and a review of your account and our internal policies we may require additional information from you. |
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