F.A.Q.
911 - Emergency Services
Billing
Caller ID and CNAM
Compatibility
Conference Room
Extensions (Sub-Accounts)
Faxing
Features
Free Phone Number
General
IVR - Automated Attendant
Local Number Portability
Online Account Management
PayPal
Phone Numbers
Products & Services
Rate Plans
Security
Setup
Signup & Login
Spam Call Filter
Telemarketer Block
Terms and Conditions
Toll Free Number Portability
Troubleshooting
Voicemail
SMS - Functionality
SMS - Mobile App
SMS - Billing & Reporting
SMS - Message Center
Network Changes (2022)


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General

Where do I start?
Are you unsure of what to do after signing up for a Callcentric account? If so continue reading to get yourself on track.

You may visit this page to learn more about how Callcentric, and VoIP services in general work.

You may also visit this page to view our current list of features.

Have you chosen a UA (user agent)? If not please visit our support page for the various UA's we have tested and created setup guides for. If you are unsure of which UA to use, or haven't made a decision, you may try using the free software X-Lite.

Once you have setup your UA you may use the instructions here to test calling.

You will then be able to order products to place calls to and receive calls from traditional phones, cell phones, etc. Visit this page for instructions on how to order products.