| Frequently Asked Questions |
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| Features |
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| Does Callcentric support call transfer or call hold? |
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We do not support call transfer locally on the Callcentric servers. Features such as call transfer or call hold would need to be implemented in the UA you are using. Specifically your UA would need to handle these features without assistance from our servers.
*You may view a list of features which we do support locally by visiting this page.
Additionally on any call transfer or hold your UA must not respond to any incoming call from Callcentric with anything but a "200 OK" or else the call transfer/hold may fail. Most IP PBX's and IP business phones will actually support these features locally without having to communicate anything back to our servers. |
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