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Supported devices
ATA Adaptors
IP Phones
Cordless DECT IP Phones
IP Conference Phones
IP PBX Software/Hardware
Desktop Softphones
Mobile Softphones

Security considerations for Callcentric customers

3CX
3CX Version 6
3CX Version 12
3CX Version 12.5
3CX Version 15
3CXPhone (for Windows)
3CXPhone (Mobile)
Aastra 6753i
Acrobits/Groundwire for iPhone
Android SIP Client
Apivio MWP1100
Asterisk 1.4 and 1.2
Asterisk 1.6
Asterisk 1.6.2, 1.8, and 10
Asterisk Admin GUI
Bria Desktop
Bria Mobile
Callcentric Android App
Callcentric iPhone App
Callcentric Softphone
Cisco ATA 186/188
Cisco SPA112/SPA122
CloudTC Glass 1000
CSipSimple
D-Link DVG-1402S
Ekiga
Elastix
Gigaset A510 IP
Gigaset C610A IP
Gigaset DX800A
Grandstream DP715/710
Grandstream GXP1450
Grandstream GXP1620
Grandstream GXP1625
Grandstream GXP2110
Grandstream GXP2160
Grandstream GXP2200
Grandstream GXV3140
Grandstream GXV3240
Grandstream GXV3275
Grandstream HandyTone 286
Grandstream HandyTone 486
Grandstream HandyTone 702
Grandstream Wave
HTek UC803
HTek UC926
Innomedia SIP MTA-6328
Jitsi
Linksys PAP2
Linksys SPA3102
LinPhone Desktop
LinPhone Mobile
NCH Axon PBX
NCH Express Talk
Nokia E90
Obihai
OBi100/110
OBi200/202
OBi1032
pbx-in-a-flash
pbxnsip
pbxnsip Version 3
PhonerLite
Polycom SoundPoint IP 601
Polycom SoundStation IP 5000
snom 1xx/2xx/3xx
snom 820
snom M9
snom ONE
SFLphone
SJphone
Telco AC-211
trixbox / Elastix / pbx-in-a-flash
Twinkle
Windows Messenger
UTStarcom F3000
Vodia PBX
VTech VCS754
VTech VSP600
VTech VSP725
VTech VSP726
VTech VSP735
VTech VSP736
X-Lite / X-Pro / eyeBeam
Yealink T32G
Yealink W52P
Yealink T42G
Yealink T46G
Yeastar MyPBX U100
ZoIPer
ZoIPer 3.2
ZoIPer Mobile
Zoom 5801
Other Linksys/Sipura products
Generic / Other Device

DID-Based Routing with Asterisk
DID-Based Routing with trixbox / Asterisk Admin GUI / Elastix / PBX-in-a-Flash
ZoIPer 3.2

GENERAL INFORMATION
ZoIPer is a multi-platform softphone offering a free version with many useful features. This softphone has been tested and shown to be stable in Windows, Linux, and OSX.

This setup guide is based on Version 3.2.21357 of the ZoIPer softphone software, although most other older and newer versions should look very similar. This setup guide assumes you have properly installed the application on your operating system of choice and have gotten any audio issues resolved before attempting to configure ZoIPer for use with Callcentric.


RESOURCES
Websites:
ZoIPer Communicator: http://www.zoiper.com
Download ZoIPer: http://www.zoiper.com/freec.php

Help / Support:
ZoIPer support page: http://www.zoiper.com/support.php


Configuring ZoIPer 3
Configuring ZoIPer should be fairly straightforward. Here we will walk through a basic configuration which should allow you to use your ZoIPer installation to place and receive calls using your Callcentric account.
STEP 1 Open the Zoiper softphone application and click on Settings on the top menu bar, and click on Create a new account.



STEP 2 This should bring up the Account Wizard window. Select SIP as the Account Type, as indicated on the screen shot below. Click Next to proceed.



STEP 3 Next, you will be prompted to enter in your Callcentric SIP credentials. On the given fields, please specify the following, as indicated on the screen shot below. Click on Next to proceed.




FieldSetting
user/ user@hostThis is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

For example: 17770001234101 would register to extension 101 on account 17770001234.

You cannot register to your account using only the extension number.
PasswordEnter your extension SIP Password here. Your extension SIP password is the password you created for the extension you are trying to use. You may edit the SIP password you wish to use in by logging into your My Callcentric account and clicking on the Extension menu link and then modifying the appropriate extension.
Domain / Outbound proxycallcentric.com


STEP 4 You should be prompted to specify an Account name, as well as an option to Skip auto-detection. For these options, please specify the following, as indicated by the screen shot below. Click on next to complete account wizard.




FieldSetting
Account NameThis is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

For example: 17770001234101 would register to extension 101 on account 17770001234.

You cannot register to your account using only the extension number.
Skip auto-detectioncheck / enabled


STEP 5 Back on the main interface of the softphone, please click on Settings >> Preferences as indicated on the screen shot below



On the General tab of the Account section of your softphone, please additionally specify the following options as indicated by the screen shot below:




FieldSetting
Auth. usernameThis is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

For example: 17770001234101 would register to extension 101 on account 17770001234.

You cannot register to your account using only the extension number.
Use outbound proxycheck / enabled
Outbound proxycallcentric.com


Next, click on the Codecs tab and disable all audio codecs except for u-law by clicking on the left arrow icon; in addition disable all video codecs, as shown below:



Once you have modified your codec options, click on the Advanced tab, please change the options indicated below:




FieldSetting
Subscribe presencecheck / enabled
Publish presencecheck / enabled
Use DTMF RFC-2833
Use UDP transport
Don't use STUN


STEP 6 That's it! You can now make a phone call.

You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans you can place a call to a traditional landline or mobile phone by dialing either:
1 + the area code and number for calls to the US
Or
011 + the country code, area code, and number for calls worldwide (you may also use 00 instead of 011).