| For ZoIPer 5 setup information please click here |
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| GENERAL INFORMATION |
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ZoIPer is a multi-platform softphone offering a free version with many useful features. This softphone has been tested and shown to be stable in Windows, Linux, and OSX.
This setup guide is based on Version 3.2.21357 of the ZoIPer softphone software, although most other older and newer versions should look very similar. This setup guide assumes you have properly installed the application on your operating system of choice and have gotten any audio issues resolved before attempting to configure ZoIPer for use with Callcentric.
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| RESOURCES |
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Websites:
ZoIPer Communicator: http://www.zoiper.com
Download ZoIPer: http://www.zoiper.com/freec.php
Help / Support:
ZoIPer support page: http://www.zoiper.com/support.php
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| Configuring ZoIPer 3 |
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| Configuring ZoIPer should be fairly straightforward. Here we will walk through a basic configuration which should allow you to use your ZoIPer installation to place and receive calls using your Callcentric account.
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| STEP 1 |
Open the Zoiper softphone application and click on Settings on the top menu bar, and click on Create a new account.
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| STEP 2 |
This should bring up the Account Wizard window. Select SIP as the Account Type, as indicated on the screen shot below. Click Next to proceed.
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| STEP 3 |
Next, you will be prompted to enter in your Callcentric SIP credentials. On the given fields, please specify the following, as indicated on the screen shot below. Click on Next to proceed.
| Field | Setting |
| user/ user@host | This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.
For example: 17770001234101 would register to extension 101 on account 17770001234.
You cannot register to your account using only the extension number. |
| Password | Enter your extension SIP Password here. Your extension SIP password is the password you created for the extension you are trying to use. You may edit the SIP password you wish to use in by logging into your My Callcentric account and clicking on the Extension menu link and then modifying the appropriate extension. |
| Domain / Outbound proxy | sip.callcentric.net |
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| STEP 4 |
You should be prompted to specify an Account name, as well as an option to Skip auto-detection. For these options, please specify the following, as indicated by the screen shot below. Click on next to complete account wizard.
| Field | Setting |
| Account Name | This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.
For example: 17770001234101 would register to extension 101 on account 17770001234.
You cannot register to your account using only the extension number. |
| Skip auto-detection | check / enabled |
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| STEP 5 |
Back on the main interface of the softphone, please click on Settings >> Preferences as indicated on the screen shot below
On the General tab of the Account section of your softphone, please additionally specify the following options as indicated by the screen shot below:
| Field | Setting |
| Auth. username | This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.
For example: 17770001234101 would register to extension 101 on account 17770001234.
You cannot register to your account using only the extension number. |
| Use outbound proxy | check / enabled |
| Outbound proxy | sip.callcentric.net |
Next, click on the Codecs tab and disable all audio codecs except for u-law by clicking on the left arrow icon; in addition disable all video codecs, as shown below:
Once you have modified your codec options, click on the Advanced tab, please change the options indicated below:
| Field | Setting |
| Subscribe presence | check / enabled |
| Publish presence | check / enabled |
| Use DTMF RFC-2833 |
| Use UDP transport |
| Don't use STUN |
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| STEP 6 |
That's it! You can now make a phone call.
You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans you
can place a call to a traditional landline or mobile phone by dialing either:
1 + the area code and number for calls to the US
Or
011 + the country code, area code, and number for calls worldwide
(you may also use 00 instead of 011).
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