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Supported devices
ATA Adaptors
IP Phones
Cordless DECT IP Phones
IP Conference Phones
IP PBX Software/Hardware
Desktop Softphones
Mobile Softphones

Security considerations for Callcentric customers

3CX
3CX Version 6
3CX Version 12
3CX Version 12.5
3CX Version 15
3CXPhone (for Windows)
3CXPhone (Mobile)
Aastra 6753i
Acrobits/Groundwire for iPhone
Android SIP Client
Apivio MWP1100
Asterisk 1.4 and 1.2
Asterisk 1.6
Asterisk 1.6.2, 1.8, and 10
Asterisk Admin GUI
Bria Desktop
Bria Mobile
Callcentric Android App
Callcentric iPhone App
Callcentric Softphone
Cisco ATA 186/188
Cisco SPA112/SPA122
CloudTC Glass 1000
CSipSimple
D-Link DVG-1402S
Ekiga
Elastix
Gigaset A510 IP
Gigaset C610A IP
Gigaset DX800A
Grandstream DP715/710
Grandstream GXP1450
Grandstream GXP1620
Grandstream GXP1625
Grandstream GXP2110
Grandstream GXP2160
Grandstream GXP2200
Grandstream GXV3140
Grandstream GXV3240
Grandstream GXV3275
Grandstream HandyTone 286
Grandstream HandyTone 486
Grandstream HandyTone 702
Grandstream Wave
HTek UC803
HTek UC926
Innomedia SIP MTA-6328
Jitsi
Linksys PAP2
Linksys SPA3102
LinPhone Desktop
LinPhone Mobile
NCH Axon PBX
NCH Express Talk
Nokia E90
Obihai
OBi100/110
OBi200/202
OBi1032
pbx-in-a-flash
pbxnsip
pbxnsip Version 3
PhonerLite
Polycom SoundPoint IP 601
Polycom SoundStation IP 5000
snom 1xx/2xx/3xx
snom 820
snom M9
snom ONE
SFLphone
SJphone
Telco AC-211
trixbox / Elastix / pbx-in-a-flash
Twinkle
Windows Messenger
Uniden EXP1240
UTStarcom F3000
Vodia PBX
VTech VCS754
VTech VSP600
VTech VSP725
VTech VSP726
VTech VSP735
VTech VSP736
X-Lite / X-Pro / eyeBeam
Yealink T32G
Yealink W52P
Yealink T42G
Yealink T46G
Yeastar MyPBX U100
ZoIPer
ZoIPer 3.2
ZoIPer Mobile
Zoom 5801
Other Linksys/Sipura products
Generic / Other Device

DID-Based Routing with Asterisk
DID-Based Routing with trixbox / Asterisk Admin GUI / Elastix / PBX-in-a-Flash
Windows Messenger

GENERAL INFORMATION
PLEASE NOTE: Because Windows Messenger is not particularly user friendly when it comes to placing and receiving phone calls, we recommend that instead of using Windows Messenger you try X-Lite or SJphone which are also free.

Microsoft Windows Messenger can be used to place and receive calls from any Windows computer running Windows 2000 or XP with a dial-up or broadband internet connection. We recommend that you use a headset in order to achieve good quality calls.

See below for information on where to download Windows Messenger and how to configure it.

For instructions on how to place a call using Windows Messenger click here


INSTALLING AND CONFIGURING Microsoft Windows Messenger

STEP 1

Download and install Microsoft Windows Messenger 5.1. Only specific version of Microsoft Windows Messenger will work with Callcentric. If you are unsure you have the correct version, you may download it from Microsoft here.

After downloading the software you must install it which may require you to re-boot your computer.
STEP 2

If after you have installed the Windows Messenger software it does not automatically open, click on your START menu, click ALL PROGRAMS, and then click Windows Messenger.
STEP 3

You should now see a Windows Messenger on your screen. Click on the link within Windows Messenger: To sign in with a different account, click here.



STEP 4

Check only the SIP Communications Service item and click OK.



STEP 5

Enter your Callcentric number in the Sign-in name field followed by @callcentric.com. For example, if your Callcentric number is 17771234567 you would enter 17771234567@callcentric.com

After you have entered your Callcentric number click the OK button.



STEP 6

You will now see a screen that looks like this:



Fill the fields in this screen with the following information:

Sign-in name: field should contain your Callcentric number @callcentric.com - as was entered in step 5. For example: 17771234567@callcentric.com

User name: field should contain your Callcentric number. If your Callcentric number is 17771234567 you would enter 17771234567

Password: Enter your SIP Password here. Your SIP password is the same password you create when you sign up for you Callcentric account. Optionally you may change it in your preferences.

You can then check the Save my password box if you do not want to re-enter your password every time you open Windows Messenger.

Once you have filled in all of the fields click the OK button.
STEP 7

You should now be presented with a screen that looks like:



At this point you are logged into the Callcentric service and can begin making calls using Microsoft Windows Messenger.

If you have any problems logging in please verify your internet connection is working and that you entered all the information correctly in steps 3 through 6.

STEP 8

That's it! You can now make a phone call.

You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans you can place a call to a traditional landline or mobile phone by dialing either:
1 + the area code and number for calls to the US
Or
011 + the country code, area code, and number for calls worldwide (you may also use 00 instead of 011).