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Supported devices
ATA Adaptors
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Cordless DECT IP Phones
IP Conference Phones
IP PBX Software/Hardware
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Security considerations for Callcentric customers

3CX
3CX Version 6
3CX Version 12
3CX Version 12.5
3CX Version 15
3CXPhone (for Windows)
3CXPhone (Mobile)
Aastra 6753i
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Callcentric Android App
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Callcentric Softphone
Cisco ATA 186/188
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D-Link DVG-1402S
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HTek UC803
HTek UC926
Innomedia SIP MTA-6328
Jitsi
Linksys PAP2
Linksys SPA3102
LinPhone Desktop
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NCH Axon PBX
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Nokia E90
Obihai
OBi100/110
OBi200/202
OBi1032
pbx-in-a-flash
pbxnsip
pbxnsip Version 3
PhonerLite
Polycom SoundPoint IP 601
Polycom SoundStation IP 5000
snom 1xx/2xx/3xx
snom 820
snom M9
snom ONE
SFLphone
SJphone
Telco AC-211
trixbox / Elastix / pbx-in-a-flash
Twinkle
Windows Messenger
UTStarcom F3000
Vodia PBX
VTech VCS754
VTech VSP600
VTech VSP725
VTech VSP726
VTech VSP735
VTech VSP736
X-Lite / X-Pro / eyeBeam
Yealink T32G
Yealink W52P
Yealink T42G
Yealink T46G
Yeastar MyPBX U100
ZoIPer
ZoIPer 3.2
ZoIPer Mobile
Zoom 5801
Other Linksys/Sipura products
Generic / Other Device

DID-Based Routing with Asterisk
DID-Based Routing with trixbox / Asterisk Admin GUI / Elastix / PBX-in-a-Flash
Vodia PBX
GENERAL INFORMATION
Vodia PBX is a software based PBX for Windows and Linux based systems that supports features such as calling queues, auto attendants (IVR), call forwarding, and more.

This setup guide is intended to show the most basic configuration of the Vodia PBX. For more advanced configurations and features you can combine the basics included in this guide along with the Vodia PBX documentation.


Please note that Callcentric is not responsible for preventing unwanted physical or remote access your IP PBX. If your IP PBX is compromised then you will be responsible for any damage caused.
Please be sure to read this guide regarding securing your IP PBX solution.


RESOURCES
Website:
Vodia Homepage

Help / Support
Vodia documentation


Configuring Vodia PBX
In this guide we will configure the Vodia PBX through the web interface to properly route both incoming and outgoing calls to/from Callcentric.

The information presented in this document is based on Version 5.2.4 (Debian 32) of the Vodia PBX software. This guide assumes that you have installed Vodia PBX and that the Vodia PBX installation steps were completed properly; including obtaining a valid software license. This guide also assumes that you have administrative access to the Vodia PBX's main configuration interface.

We recommend that you read each step through in its entirety before performing the action(s) indicated within the step.
STEP 1a
If you do not have a "Domain" configured, you will need to add one by proceeding with the instructions below. Otherwise, if you already have a "Domain" configured then you may skip this step.

  • Login to the Vodia PBX administrative interface
  • Select List from the top of page
  • Click on the Create button from the Current Domains page
  • Read the instructions for adding a new domain
  • Enter localhost in the Primary Name field
  • Click Create to create a new domain



  • STEP 1b
    **If you already have a domain configured then please select it

    You will need to select the domain you wish to configure. Note that your users count may differ from the number shown below.

    Click List from the top of the page

    Select the domain you wish to edit. In this case please select localhost from the Domains list



    STEP 2 Trunk Configuration: Basic
    A trunk is used to route calls to/from your Vodia PBX and Callcentric. Here we will configure a Callcentric Trunk on your Vodia PBX.

    Select VoIP Providers from the navigation options. You will either be shown a list of trunks you have already configured or an empty list of trunks

    From the drop-down menu for the option Providers, select Callcentric

    Enter the following information in the appropriate fields:

    NameCallcentric
    User name (for registration)This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

    For example: 17770001234101 would register to extension 101 on account 17770001234.

    You cannot register to your account using only the extension number.
    Password (e.g. "secret")Enter your extension SIP Password here. Your extension SIP password is the password you created for the extension you are trying to use. You may edit the SIP password you wish to use in by logging into your My Callcentric account and clicking on the Extension menu link and then modifying the appropriate extension.
    Destination for incoming callsUse a list of expressions
    Expression:!([0-9]*)!\1!t!100


    STEP 3 Trunk Configuration: Advanced
    After specifying the settings above, you should be redirected back to the Current Trunks page. On this page click on your newly created Callcentric Trunk, as you will need to make additional changes to your trunk.

    Enter the following information in the appropriate fields:

    Proxy Addresscallcentric.com
    Source for Caller-ID informationFrom
    SIP Caller-ID PresentationRemote-Party-ID
    Rewrite global numbersCheck domain country code
    Media/Audio1.) G.711U
    2.) G.729A


    Your configuration should look similar to the one shown in the picture below:



    STEP 4 Configuring Dial Plans
    Here we will add a default dial plan for the localhost domain (if there is no default dial plan).

    Note: Currently in order to send star (*)/feature code numbers to Callcentric you will have to use an outside line qualifier. Here we use "9". We also use "9" to send any call to Callcentric:

    Select Dial Plans from the navigation menu

    Add a new dial plan and call it "callcentric"



    Click Create. The page will then reload

    After the page reloads, click on the newly added dial plan to edit

    Enter the following dial plan

    PrefTrunkPatternReplacement
    100callcentric9*
    110callcentric9(\*)([0-9]*).*\1\2




    STEP 5 Add an Account/Extension for calling
    An extension in Vodia PBX is an account that provides a number which another UA (software or hardware used for calling) can connect to in order to make and receive calls.

    *If you have already configured an extension then you may skip to editing the extension. Then in the next step (Inbound Call configuration) you may use your existing extension.

    Select Extension from the navigation menu
    To add a new extension click on the Create button to new extension which will connect to your Vodia PBX server

    From the drop-down menu (for the option Dial Plan) select callcentric.

    Enter 100 for the first extension number

    Enter First Extension in the Name field. Later you may enter a unique identifier of your choice

    Enter an optional email address in the Email field for the person using this extension. Here we have left it blank

    When the page reloads select Extensions from the navigation

    Click on the link next to the 100 extension, or your existing extension

    Set the Dial Plan option to "callcentric", which is the dial plan we created earlier.

    Enter your desired password in the SIP Password field. You will use this password when configuring your desired UA later in order to connect to your Vodia PBX

    Click Save to save your changes



    STEP 6 Configure and test UA
    Use the IP address or hostname for your Vodia PBX system along with 100 (the extension created earlier) as the username and the password for extension 100 to register to your PBX.

    STEP 7 That's it! You can now make a phone call.
    You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans you can place a call to a traditional landline or mobile phone by dialing either:
    1 + the area code and number for calls to the US
    Or
    011 + the country code, area code, and number for calls worldwide (you may also use 00 instead of 011).