internet phone service

Vodia PBX is a software PBX for Windows/Linux that offers all the advanced features of a full featured PBX including calling queues, auto attendant/IVR, call forwarding, parking and more. To operate Vodia PBX you will need to obtain a user license (free or paid) from either the Vodia Website or one of their authorized resellers.

Please note, Callcentric is not responsible for preventing unwanted physical or remote access to your IP PBX. If your IP PBX is compromised, you will be responsible for all associated damages.

Please be sure to read this guide regarding securing your IP PBX solution.

RESOURCES

Website:
Vodia Homepage

Help / Support
Vodia PBX Product Page
Vodia PBX Documentation

Platforms:
Windows, Linux

Configuring Vodia PBX

In this guide we will configure Vodia PBX through the web interface to properly route both incoming and outgoing calls to/from Callcentric.

The information presented in this guide is based on Vodia PBX Version 64.0.3 (Debian64). If your are running a different software version, some of the options and settings may be different. This guide assumes that you have properly installed Vodia PBX Version 64.0.3, that you have administrative access to the Vodia PBX Administrative Web Interface, and that you have obtained/applied a valid license.

We recommend that you read each step through in its entirety before performing the action(s) indicated within the step.

Note: This setup guide is intended to show the most basic configuration of the Vodia PBX. For more advanced configurations you can combine the basics detailed in this guide along with Vodia PBX's documentation.

STEP 1a

Adding a domain

If you do not have a Domain configured, you will need to add one. If you have already added a Domain to your system, please skip to Step 1B.

To get started, please login to the Vodia PBX Administrative Interface and select List from the top of the page. Next, on the Current Domains page, click on the Create button and read the instructions for adding a new domain. In the Primary Name field enter localhost and click the Create button to create a new domain.

STEP 1b

Selecting a domain

If you already have a domain configured, please select it. Note that your "users count" may differ from the number shown below. Click List on the top of the page and select the Domain you wish to edit. In this case, please select localhost from the Domains List.

STEP 2

Trunk Configuration: Basic

A trunk is used to route calls to/from your Vodia PBX and Callcentric. Here we will configure a Callcentric Trunk on your Vodia PBX.

Select Trunks >> SIP Trunks from the navigation options on the left hand side of the interface. You will either be shown a list of trunks you have already configured or an empty list of trunks. To define a new SIP trunk, click the Add button.

From the Providers drop-down menu, select Callcentric and enter the following information in the appropriate fields:

Name	Callcentric
User name (for registration)	This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to. For example: 17770001234101 would register to extension 101 on account 17770001234. You cannot register to your account using only the extension number.
Password (e.g. "secret")	Enter your extension SIP Password here. Your extension SIP password is the password you created for the extension you are trying to use. You may edit the SIP password you wish to use in by logging into your My Callcentric account and clicking on the Extension menu link and then modifying the appropriate extension.
DID	You will first want to fill this field with your 1777 number. In addition, if you've acquired a phone number from us already, you may list (separated by spaces) all of the phone numbers that you've acquired from us (i.e. if you've acquired the number 12125551000, please specify 1777MYCCID 12125551000 on this field).

STEP 3

Trunk Configuration: Advanced

After applying the above settings, you should be redirected back to the Current Trunks page. On this page, select your newly created Callcentric Trunk and enter the following information in the appropriate fields:

Destination for incoming calls	Use a list of expressions
Expression	!([0-9]*)!\1!t!100
SIP Caller-ID information	From
SIP caller-ID presentation	Remote-Party-ID
Rewrite global numbers	E.164(without leading +)
Codec Preference - Active	G.711u G.729A

Your configuration should now look similar to the one detailed in the screenshot below:

STEP 4

Configuring Dial Plans

In this step we will add a default dial plan for the Localhost Domain.

Note: Currently in order to send star (*) feature code numbers to Callcentric you will have to use an outside line qualifier. Here we use "9". We also use "9" to send any call to Callcentric:

Select Dial Plans from the navigation menu; add a new plan named Callcentric and click the Create button.

After the page reloads, click on the newly created Dial Plan and enter the settings detailed below:

Pref	Trunk	Pattern	Replacement
100	callcentric	9*
110	callcentric	9(\)([0-9]).*	\1\2

IMPORTANT NOTE: For customers that have purchased 911 services, you will additionally need to add the following to your dial plan in order to complete calls towards 911.

Pref	Trunk	Pattern	Replacement
80	callcentric	911
90	callcentric	933

STEP 5

Add an Account/Extension for calling

An extension in Vodia PBX is an account that provides a number which a UA (software or hardware used for calling) can connect to in order to make/receive calls.

If you've already configured an extension, please skip to the next step (Inbound Call Configuration).

Select Extension from the navigation menu and click the Add button to create your new extension, which will ultimately connect to your Vodia PBX Server.

In this example, we will be creating Extension 100. When creating this Extension we recommend manually specifying a Web and SIP Password. To do so, please make sure to disable the following options:

- Automatically generate Web Password
- Automatically generate SIP Password

Once you have completed this, click on the Create button.

From the Extensions page, click on the newly created extension and locate the Dial Plan option. Next, select the Dial Plan labeled callcentric (the same dial plan that you've created on Step 4) and click Save to apply your changes.

STEP 6

Creating an Inbound Route

From the side navigation bar, click on the Exit Domain button to return to the System Level configuration page.

To add phone numbers to your PBX, locate the DID Management section on the side navigation bar; which should look similar to the screenshot below:

Click on the Add DID button. For our example, we will use the settings detailed below to route all incoming calls to our 1777 number to the extension we created in the previous step.

DID	Specify either your 1777 account number (example: 17771234567) or any phones that you've acquired from our service
Mapped-To-Domain	localhost
Mapped-To-Account	100

Once completed, click on the Create button to save your inbound route. Please repeat this step for all numbers that you've acquired from our service.

IMPORTANT NOTE: For customers that have purchased the 911 service, please be sure that you've created an inbound route specifically for your 1777 account number, and route it towards an appropriate destination, such as a specific extension, ring-group, etc...

STEP 7

Configure and test your UA

To register your PBX, use the IP Address (or hostname) for your Vodia PBX system along with 100 (the extension created earlier) as the username and password for Extension 100.

STEP 8

That's it! You can now make a phone call.

You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans you can place a call to a traditional landline or mobile phone by dialing either:
1 + the area code and number for calls to the US
Or
011 + the country code, area code, and number for calls worldwide (you may also use 00 instead of 011).