Supported devices
ATA Adaptors
IP Phones
Cordless IP Phones
IP Conference Phones
IP PBX Software/Hardware
Desktop Softphones
Mobile Softphones

Security considerations for Callcentric customers

3CX Version 6
3CX Version 12
3CX Version 12.5
3CX Version 15
3CX Version 16
3CXPhone (for Windows)
3CXPhone (Mobile)
Aastra 6753i
Acrobits/Groundwire for iPhone
Android SIP Client
Apivio MWP1100
Asterisk 1.4 and 1.2
Asterisk 1.6
Asterisk 1.6.2, 1.8, and 10
Asterisk 14
Asterisk 17 CHAN_SIP (Vanilla)
Asterisk 17 PJSIP (Vanilla)
Asterisk Admin GUI v2.11
Asterisk Admin GUI v12
Asterisk Admin GUI v13
Asterisk Admin GUI v15
Bria Solo
Bria Desktop
Bria Mobile
Cisco ATA 186/188
Cisco SPA112/SPA122
CloudTC Glass 1000
D-Link DVG-1402S
Gigaset A510 IP
Gigaset C610A IP
Gigaset DX800A
Grandstream DP715/710
Grandstream DP750/720
Grandstream DP752/730/722
Grandstream GAC2500
Grandstream GRP2612
Grandstream GRP2613
Grandstream GRP2614
Grandstream GRP2615
Grandstream GXP1450
Grandstream GXP1620
Grandstream GXP1625
Grandstream GXP1630
Grandstream GXP1760
Grandstream GXP1782
Grandstream GXP2110
Grandstream GXP2130
Grandstream GXP2140
Grandstream GXP2160
Grandstream GXP2170
Grandstream GXP2200
Grandstream GXV3140
Grandstream GXV3240
Grandstream GXV3275
Grandstream GXV3370
Grandstream GXV3380
Grandstream HandyTone 286
Grandstream HandyTone 486
Grandstream HandyTone 702
Grandstream HandyTone HT802
Grandstream HandyTone HT814
Grandstream HandyTone HT818
Grandstream UCM6102
Grandstream UCM6204
Grandstream Wave Lite
Grandstream WP820
Htek UC803
Htek UC860
Htek UC924
Htek UC926
Innomedia SIP MTA-6328
Innomedia BuddyTalk 110
Linksys PAP2
Linksys SPA3102
Linphone Desktop (v4.1.1)
Linphone Desktop (v3.4.3)
Linphone Mobile
Linphone Mobile (v.3.2.3)
NCH Express Talk
Nokia E90
pbxnsip Version 3
Polycom SoundPoint IP 601
Polycom SoundStation IP 5000
snom 1xx/2xx/3xx
snom 820
snom D717
snom D735
snom D785
snom M9
snom ONE
Telco AC-211
trixbox / Elastix / pbx-in-a-flash
Windows Messenger
Unidata ICW1000G
Uniden EXP1240
UTStarcom F3000
Vodia PBX (v5)
Vodia PBX (v64.0)
VTech VCS754
VTech VDP650
VTech VSP600
VTech VSP725
VTech VSP726
VTech VSP735
VTech VSP736
X-Lite / X-Pro / eyeBeam
Yealink T32G
Yealink T41S
Yealink T42G
Yealink T42S
Yealink T46G
Yealink T46S
Yealink T48S
Yealink W52P
Yeastar MyPBX U100
ZoIPer 3.2
ZoIPer 5
ZoIPer Mobile
Zoom 5801
Zycoo CooVox U20
Other Linksys/Sipura products
Generic / Other Device

DID-Based Routing with Asterisk

The Axon PBX is a simple and easy to use PBX system for the Windows operating system. With its simplified web interface, you can configure the most basic setup; and if you pair it up with the IVM Auto Answering Attendant; you will have the ability to create a more complex setup.

Please note, Callcentric is not responsible for preventing unwanted physical or remote access to your IP PBX. If your IP PBX is compromised, you will be responsible for all associated damages.

Please be sure to read this guide regarding securing your IP PBX solution.

NCH Swift Sound Homepage

Axon Virtual PBX Product page
General Axon PBX FAQ

Configuring the Axon PBX
Here we will configure the Axon PBX through the web interface to properly route both incoming and outgoing calls to and from Callcentric. The information presented in this document is based on version 1.30 of the Axon PBX software. This guide assumes that you have installed the Axon PBX. This setup guide also assumes that you have administrative access to the Axon PBX administration interface.

We recommend that you read each step through in its entirety before performing the action indicated in the step.
STEP 1 Adding an Extension:
  • From the main page of the Axon PBX, select Extensions (Or click on the Add Extension link under the Actions header).

  • Assuming that there aren't any predefined Extensions, click on the Add New Extension button.

  • Input the extension's credentials (i.e. Display Name, Password).

  • Click on the Save Changes button to save your newly created extension.

STEP 2 Adding an External Line
  • From the main page of the Axon PBX, select External Lines (Or click on the Add External Line at the top of the page).

  • Assuming that there aren't any predefined External Lines configured, click on the Add New External Line button.

  • Use the following credentials:
    Line Name:callcentric
    ID or User Name:This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

    For example: 17770001234101 would register to extension 101 on account 17770001234.

    You cannot register to your account using only the extension number.
    Password:Enter your extension SIP Password here. Your extension SIP password is the password you created for the extension you are trying to use. You may edit the SIP password you wish to use in by logging into your My Callcentric account and clicking on the Extension menu link and then modifying the appropriate extension.
    Incoming Calls Ring On Extension or Group:101
    Select the Use Gateway Server option

  • Next, click on the Advanced Line Settings button.

  • From there, click on the radio button next to the option Use a different server as the outbound proxy and input in the Outbound Proxy field, as shown on the screenshot below.

  • In addition, next to the setting labeled Prepend digits(s) to caller ID insert 9 in the appropriate field. This will allow you to send calls to Callcentric by dialing 9 before you number. For example 917771234567 instead of just 17771234567.

  • Click on the Save Changes button to save your advanced settings.

  • Click on the Save Changes button to save your new external line.

STEP 3 Adding a Dialing Rule:
  • From the main page of the Axon PBX, select Dialing Plans (Or click Dialing Plans from the top of the page).

  • Assuming that there aren't any predefined dialing plans, click on the Add New Outbound Dialing Plan button.

  • From there, label your new dialing name callcentric, as shown on the screenshot below. When you are finished, click on the Save Changes button.

  • Next, click on the Add Dial Rule link on the Dialing Plan page.

  • On the dialing rule page, please use the following settings:
    If number starts with:9
    -> Remove digits:1
    -> Prepend:
    -> Dial On Line:callcentric

  • Click on the Save Changes button to save your dialing rule.

  • Once you have added the dialing rule, visit the extension that you created earlier and ensure that the option labeled Outbound Dialing Plan is set to callcentric.

STEP 4 Configure and test UA (User Agent)
  • Choose your desired UA

  • Use the IP address or hostname for your Axon PBX along with "101" (the extension created earlier which is the username) and the password for the 101 extension to connect to your Axon PBX.

  • Next you will want to try placing test calls to and from your Axon PBX using the UA currently connected to your newly created extension (101). To perform test calls please follow this link. Remember to use 9 as your outside line qualifier.