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| STEP 1 |
Launching the 3CXPhone |
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Open the 3CXPhone by clicking on the softphone's icon on your mobile device interface. In this case we are using the Android mobile operating system:
If this is the first time opening the softphone please follow the instructions below otherwise move to Step 2.
1. You will see a license agreement. After reading the license agreement please click 'Agree' if you accept.
2. You will next see an alert stating that no valid profiles has been found. Please click 'No'.
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| STEP 2 |
Configuring your Callcentric account |
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We will now create a profile and enter the required credentials, such as your Callcentric number, password and SIP server:
| Name: | callcentric |
| Display Name: | callcentric |
| User: |
This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.
For example: 17770001234101 would register to extension 101 on account 17770001234.
You cannot register to your account using only the extension number.
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| ID: |
This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.
For example: 17770001234101 would register to extension 101 on account 17770001234.
You cannot register to your account using only the extension number.
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| Password: | Enter your SIP Password here. Your SIP password is the same password you create when you sign up for your Callcentric account. Optionally you may change it in your account preferences. |
| I am Out of Office: | checked/ enabled |
| Local PBX IP: | |
| External PBX IP: | sip.callcentric.net |
Your configuration should look similar to the one shown in the picture below:
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| STEP 3 |
Configuring extra settings |
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We will also configure basic codec settings. To do this please scroll down to Audio Codecs:
On the Audio Codecs page, ensure that only G.711 (uLaw) and G.711 (aLaw) are selected and no other codecs are checked.
Once you are done make sure to save your changes by clicking on the Save button. You will be dropped back to the 3CX VoIP Phone dialer and see that your profile is registered to your Callcentric account. If you encounter any errors please double check your credentials and make sure you have entered them correctly.
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| STEP 4 |
That's it! You can now make a phone call. |
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You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans you
can place a call to a traditional landline or mobile phone by dialing either:
1 + the area code and number for calls to the US
Or
011 + the country code, area code, and number for calls worldwide
(you may also use 00 instead of 011).
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