Basic Features
My Callcentric Portal
4-Way calling
Anonymous call rejection
Bring your own device (BYOD)
Call forwarding
Call hunting
Call return
Call treatments
Call waiting
Call waiting ID with name
Callcentric SMS App
Calling Card
Caller ID blocking
Caller ID blocking per call
Caller ID delivery per call
Caller ID pass-through
Caller ID with name
Click 2 dial
Conference Room
Custom Caller ID
External Caller ID
DID forwarding
Do not disturb
Fax reception
Free directory assistance
IVR (Automated Attendant)
Last number redial
Network down forward
Security: Allowed Calling Areas
Security: IP Whitelist
Security: Maximum Call Rate
Security: Two-Point Authentication
Simultaneous ringing
SIP Trunking
SMS (Text Messaging)
Spam Call Filter
Speed dial 100
Sub-Accounts (Extensions)
Telemarketer Block
Travel worldwide with your phone
Unlimited in-network calling
Unlimited SIP URI calling

Voicemail can be ordered for free on this page

All accounts with our service have the option to add our Advanced Voicemail feature at no additional cost. For individual accounts with multiple Extensions (Sub-Accounts) we now support the ability to add multiple voice mailboxes to a single Callcentric Account so that you can have a unique voice mailbox (if needed) for each of your lines/devices.

With our Advanced Voicemail Feature, you have the option to use one of our default greetings, to configure your own personalized greeting, or to upload your own custom voicemail greetings in either the .wav/.mp3 formats.*

Additionally for accounts with sub-accounts provisioned to them; we provide you with the flexibility to share the same voicemail settings across multiple devices (global settings), to configure unique voicemail settings on a per mailbox basis (local/custom settings), or to have some/all of your devices share your accounts default voice mailbox.

There are several ways you can retrieve/listen to your messages, including:

  • Calling our Voicemail System directly through your Callcentric Line via the *123 or *86 commands
  • Calling your Callcentric number from an outside line
  • Logging into the My Callcentric Portal and listening directly from the "Voicemail" page
  • Activating our Voicemail to E-mail Forwarding Feature (configurable on a per mailbox basis - up to 3 unique e-mail addresses per voice mailbox)

With our Voicemail E-mail Alerts Feature activated, you can forward your messages (in .mp3 format) to up to 3 e-mail address so that you can conveniently listen to them on any web enabled device. For accounts with multiple voice mailboxes, by using our Local/Custom settings you can setup voicemail to e-mail forwarding for UP TO 3 unique e-mail addresses for EACH Extension.

We also provide you the ability to customize specific parameters (such as the length of time before voicemail initiates) as well as a Message Waiting Indicator to alert you when a new voicemail message has been received (either via a flashing light on your device and/or a stutter dial tone).

Lastly, by using our Call Treatments feature you also have the option to send specific callers directly to voicemail.

*The option to upload custom greetings (.mp3/.wav) is only available for customers with Paid Accounts


Premium Features
US/Canada phone number
- Pricing varies by product
International phone number
- Pricing varies by country
US/Canada Toll Free number
- $3.95 setup, $3.95 per month
Alternate numbers
- Pricing varies by product
SMS (Text Messaging) new
- Pricing varies by plan
Local Number Portability (LNP)
- FREE for a limited time
Toll Free Number Portability
- FREE for a limited time
Vanity Toll Free Number Search
User Agent Support
ATA Adaptors
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