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Supported devices
ATA Adaptors
IP Phones
Cordless DECT IP Phones
IP Conference Phones
IP PBX Software/Hardware
Desktop Softphones
Mobile Softphones

Security considerations for Callcentric customers

3CX
3CX Version 6
3CX Version 12
3CX Version 12.5
3CX Version 15
3CXPhone (for Windows)
3CXPhone (Mobile)
Aastra 6753i
Acrobits/Groundwire for iPhone
Android SIP Client
Apivio MWP1100
Asterisk 1.4 and 1.2
Asterisk 1.6
Asterisk 1.6.2, 1.8, and 10
Asterisk 14
Asterisk Admin GUI v2.11
Asterisk Admin GUI v12
Asterisk Admin GUI v13
Bria Desktop
Bria Mobile
Callcentric Android App
Callcentric iPhone App
Callcentric Softphone
Cisco ATA 186/188
Cisco SPA112/SPA122
CloudTC Glass 1000
CSipSimple
D-Link DVG-1402S
Ekiga
Elastix
Gigaset A510 IP
Gigaset C610A IP
Gigaset DX800A
Grandstream DP715/710
Grandstream DP750/720
Grandstream GXP1450
Grandstream GXP1620
Grandstream GXP1625
Grandstream GXP1760
Grandstream GXP1782
Grandstream GXP2110
Grandstream GXP2130
Grandstream GXP2140
Grandstream GXP2160
Grandstream GXP2200
Grandstream GXV3140
Grandstream GXV3240
Grandstream GXV3275
Grandstream HandyTone 286
Grandstream HandyTone 486
Grandstream HandyTone 702
Grandstream Wave
Htek UC803
Htek UC860
Htek UC924
Htek UC926
Innomedia SIP MTA-6328
Jitsi
Linksys PAP2
Linksys SPA3102
Linphone Desktop
Linphone Mobile
Linphone Mobile (v.3.2.3)
NCH Axon PBX
NCH Express Talk
Nokia E90
Obihai
OBi100/110
OBi200/202
OBi1032
pbx-in-a-flash
pbxnsip
pbxnsip Version 3
PhonerLite
Polycom SoundPoint IP 601
Polycom SoundStation IP 5000
snom 1xx/2xx/3xx
snom 820
snom M9
snom ONE
SFLphone
SJphone
Telco AC-211
trixbox / Elastix / pbx-in-a-flash
Twinkle
Windows Messenger
Unidata ICW1000G
Uniden EXP1240
UTStarcom F3000
Vodia PBX
VTech VCS754
VTech VSP600
VTech VSP725
VTech VSP726
VTech VSP735
VTech VSP736
X-Lite / X-Pro / eyeBeam
Yealink T32G
Yealink T41S
Yealink T42G
Yealink T42S
Yealink T46G
Yealink T46S
Yealink T48S
Yealink W52P
Yeastar MyPBX U100
ZoIPer
ZoIPer 3.2
ZoIPer Mobile
Zoom 5801
Other Linksys/Sipura products
Generic / Other Device

DID-Based Routing with Asterisk
DID-Based Routing with trixbox / Asterisk Admin GUI / Elastix / PBX-in-a-Flash
Zoom 5801

GENERAL INFORMATION
Zoom 5801The Zoom ATA 5801 is an inexpensive telephone adapter which works normally, if properly configured, with the Callcentric service when placed behind your broadband internet router.

The information below is based on the Zoom ATA 5801 firmware version 1.2.4; although most other older and newer versions will look very similar.


Configuring the Zoom ATA 5801
These instructions are based on using the Zoom ATA 5801 in its factory default configuration, which is to obtain a dynamic IP address automatically from your router using DHCP. This is generally how most users have their home routers configured. For information on configuring your Zoom ATA 5801 with a static IP address, please refer to the Zoom ATA 5801 user manual.

We recommend that you read each step through in its entirety before performing the action indicated in the step.
STEP 1 Connect your router with the supplied Ethernet network cable to the Ethernet port of your Zoom ATA. Finally plug the supplied power cable into the Zoom ATA.

STEP 2 Wait 60 seconds after plugging in the Zoom ATA's power adapter.

STEP 3 Download and run the ATA Manager on your computer (http://www.zoom.com/atamanager/). This program will let you know the IP Address of your Zoom ATA and will automatically log you into the device's web configuration page using your default web browser.

STEP 4 On the device's web configuration page, click on the Advanced icon.



On the side menu bar, click on the link VoIP Accounts and click on the Your VoIP Account. As shown on the picture below, please use the following settings:



FieldSetting
SIP Enable:Enable
Service Provider Name:Callcentric
Outbound Caller ID Name:Enter your name in this field
Phone Number (SIP User ID):This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

For example: 17770001234101 would register to extension 101 on account 17770001234.

You cannot register to your account using only the extension number.
Auth User Name:This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

For example: 17770001234101 would register to extension 101 on account 17770001234.

You cannot register to your account using only the extension number.
Auth Password:Enter your extension SIP Password here. Your extension SIP password is the password you created for the extension you are trying to use. You may edit the SIP password you wish to use in by logging into your My Callcentric account and clicking on the Extension menu link and then modifying the appropriate extension.
SIP Server:callcentric.com
Auth Domain:callcentric.com
Outbound Proxy:callcentric.com
Register Domain:callcentric.com
ReReg Interval:120
Subscribe Domain:Leave this field blank
ReSub Interval:1800
Ring Type:1
Dial Prefix:Leave this field blank
Preferred Codecs:1 - G.729B
2 - G.711u
3- Leave this field blank
4 - Leave this field blank


Click on the Save These Settings button to finish.

STEP 5 Once you are done, on the side menu bar, click on the VoIP Parameters link followed by the Audio Settings link. As shown on the picture below, please use the following:



Preferred Codecs:
1 - G.729B
2 - G.711u
3 - Leave this field blank
4 - Leave this field blank

Click on the Save These Settings button to finish.

STEP 6 Once you have completed the above, from the side menu bar, click on Subscription Services link, followed by the Subscription Service Settings link. On this page, locate the setting Remote Feature Code and click on the radio button next to Enable, as shown below:



Click on the Save These Settings button to finish.

STEP 7 From within the Subscription Services section, click on the link Dialing Parameters. As shown on the picture below, please use the following settings:



Mode:
Passthrough (pass * and #DTMF tones to provider)

VoIP Dial Pattern:
[3469]11|*xxx.|**[1-9]e#r5xp3r*x|p8[1-9]e#r5xp4r*x|#[1-9]e#r5xp3r*x|1010Se#p2r*x|0Se#r5xp2r*x|123456789*0#

Hot Line Dialing:
Disable

Click on the Save These Settings button once you are done, and click on Reboot ATA, to restart the device.

STEP 8

That's it! You can now make a phone call.

You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans you can place a call to a traditional landline or mobile phone by dialing either:
1 + the area code and number for calls to the US
Or
011 + the country code, area code, and number for calls worldwide (you may also use 00 instead of 011).