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Supported devices
ATA Adaptors
IP Phones
Cordless DECT IP Phones
IP Conference Phones
IP PBX Software/Hardware
Desktop Softphones
Mobile Softphones

Security considerations for Callcentric customers

3CX
3CX Version 6
3CX Version 12
3CX Version 12.5
3CX Version 15
3CXPhone (for Windows)
3CXPhone (Mobile)
Aastra 6753i
Acrobits/Groundwire for iPhone
Android SIP Client
Apivio MWP1100
Asterisk 1.4 and 1.2
Asterisk 1.6
Asterisk 1.6.2, 1.8, and 10
Asterisk 14
Asterisk Admin GUI v2.11
Asterisk Admin GUI v12
Asterisk Admin GUI v13
Bria Desktop
Bria Mobile
Callcentric Android App
Callcentric iPhone App
Callcentric Softphone
Cisco ATA 186/188
Cisco SPA112/SPA122
CloudTC Glass 1000
CSipSimple
D-Link DVG-1402S
Ekiga
Elastix
Gigaset A510 IP
Gigaset C610A IP
Gigaset DX800A
Grandstream DP715/710
Grandstream DP750/720
Grandstream GXP1450
Grandstream GXP1620
Grandstream GXP1625
Grandstream GXP1760
Grandstream GXP1782
Grandstream GXP2110
Grandstream GXP2130
Grandstream GXP2140
Grandstream GXP2160
Grandstream GXP2200
Grandstream GXV3140
Grandstream GXV3240
Grandstream GXV3275
Grandstream HandyTone 286
Grandstream HandyTone 486
Grandstream HandyTone 702
Grandstream Wave
Htek UC803
Htek UC860
Htek UC924
Htek UC926
Innomedia SIP MTA-6328
Jitsi
Linksys PAP2
Linksys SPA3102
Linphone Desktop
Linphone Mobile
Linphone Mobile (v.3.2.3)
NCH Axon PBX
NCH Express Talk
Nokia E90
Obihai
OBi100/110
OBi200/202
OBi1032
pbx-in-a-flash
pbxnsip
pbxnsip Version 3
PhonerLite
Polycom SoundPoint IP 601
Polycom SoundStation IP 5000
snom 1xx/2xx/3xx
snom 820
snom M9
snom ONE
SFLphone
SJphone
Telco AC-211
trixbox / Elastix / pbx-in-a-flash
Twinkle
Windows Messenger
Unidata ICW1000G
Uniden EXP1240
UTStarcom F3000
Vodia PBX
VTech VCS754
VTech VSP600
VTech VSP725
VTech VSP726
VTech VSP735
VTech VSP736
X-Lite / X-Pro / eyeBeam
Yealink T32G
Yealink T41S
Yealink T42G
Yealink T42S
Yealink T46G
Yealink T46S
Yealink T48S
Yealink W52P
Yeastar MyPBX U100
ZoIPer
ZoIPer 3.2
ZoIPer Mobile
Zoom 5801
Other Linksys/Sipura products
Generic / Other Device

DID-Based Routing with Asterisk
DID-Based Routing with trixbox / Asterisk Admin GUI / Elastix / PBX-in-a-Flash
Unidata ICW1000G

GENERAL INFORMATION
Unidata ICW1000GThe ICW1000G is Dual-Band SIP Wifi phone that has excellent build quality, a strong feature set, extended battery life, and superb voice quality.


RESOURCES
Websites:
Allstarnetworks
Incom Product Page

Help / Support:
Admin Manual
User Manual
Datasheets
Firmware revision 1.00.9


Configuring the Unidata ICW1000G
These instructions are based on ICW1000G software version 1.00.9; if you are running a different software version some menus and settings may be different. These instructions are also based on using the ICW1000G in its factory default configuration. This guide also assumes that you have properly associated your phone with an access point and that it has retrieved a valid IP Address. If you need assistance associating your phone with an access point, please refer to the ICW1000G product manual mentioned in the resources section of this guide.
STEP 1 Pre-Configurations
A - Before you can configure your phone our service, there are a few prerequisite steps, such as setting up a password for the Lock PC Sync portion of your phone. To do that, from the main menu of your phone, navigate to the Settings >> Preferences >> Lock PC Sync screen. From here, select Enable; you should be prompted to specify a PIN. This is necessary for access via the web portal.



B - Next, you will need to retrieve the IP Address of your phone. From your phone's main menu, navigate to the Settings >> Status >> My Phone Info section of the phone's admin interface and select Network Info to display the current IP Address of your phone.



C - Now you should be able to log into the web portion of your phone. After launching your preferred web browser (Firefox, Chrome, Safari, etc) please enter http://[IP ADDRESS OF THE ICW1000G]:8080 in the address bar. As an example, if you've received the IP Address "192.168.1.100" from the step above, you would enter http://192.168.1.100:8080 in the address bar. After doing so, you should be presented with the login screen shown below:



In the space provided, enter the PIN you've specified on the Lock PC Sync section of your phone (as described on section A of our setup guide) and click on the Login button. After doing so, you should be greeted with a screen similar to the one below:



On the top right corner of this page, click on Setup, which should bring up a dialog window prompting for an ID and PW (password). By default, the ID and PW should be admin and 000000 (respectively). Once you have entered the ID/Password, please click on the Login button to continue with the configuration process.



STEP 2 Account Configurations
After you have logged into the web configuration portal, locate the section labeled USER ACCOUNT in the menu on the left side of the screen. From there, please enter the settings detailed in the screenshot below:



DisplaynameYou may enter any value for this option.
Phone NumberThis is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

For example: 17770001234101 would register to extension 101 on account 17770001234.

You cannot register to your account using only the extension number.
User IDThis is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

For example: 17770001234101 would register to extension 101 on account 17770001234.

You cannot register to your account using only the extension number.
User PasswordEnter your extension SIP Password here. Your extension SIP password is the password you created for the extension you are trying to use. You may edit the SIP password you wish to use in by logging into your My Callcentric account and clicking on the Extension menu link and then modifying the appropriate extension.
URL SchemeSIP


Once you are done, please click on the Change Value to save the settings you've entered.

Next from the Section List, locate the section labeled SERVER SETTINGS and enter the settings detailed in the screenshot below:



1st Proxycallcentric.com
Domain Realmcallcentric.com
Register Expire3600


After you have entered the settings mentioned above, please click on the Change Value to save the setting(s) you've entered.

STEP 3 Additional Configurations
From the section list on the left hand side of the page, please locate the section labeled MWI. In the MWI Section, locate the option Use MWI and set this option to On. Click on the Change Value button to save the setting(s) you've entered.



Next, we will be modifying the audio codecs on your phone. From the section list, there should be numerous NETWORK profiles. The network profile corresponds to the WIFI Profiles that you've defined on your phone; which gives you the ability to set specific audio codecs for each access point you've associated your phone with. Once you've selected the appropriate network profile for the current access point your phone is associated with, locate the option Payload type. On the given space, enter 18 0 as indicated on the screenshot below. Once you've made that change, click on the Change value button to save the setting(s) you've entered.



Finally from the section list, select the DTMF option. On the DTMF configuration page; locate the option Mode and from the drop down menu and select RFC2833. Click on the Change Value button to save your changes; and finally the click the REBOOT button for your changes to take into effect.



STEP 4 That's it! You can now make a phone call.
You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans you can place a call to a traditional landline or mobile phone by dialing either:
1 + the area code and number for calls to the US

Or
011 + the country code, area code, and number for calls worldwide (you may also use 00 instead of 011).